Privacy Requests and Fanaraa Account Deletion

Email privacy@fanaraa.com, or support@fanaraa.com if that channel is unavailable, preferably from the account email. You can also open a ticket through Support. Put the request type in the subject: access, data copy, correction, account deletion or objection to processing. Email is available if you lost account access or uninstalled the app; you do not need to reinstall it to request deletion.

Include the username and associated email, and identify the account or data concerned. You can request all your data without knowing internal record names. If acting for someone else, explain your role or authority. We may request proportionate verification to protect the account; do not send passwords, login codes or a full identity document without being asked.

Account deletion differs from signing out, disabling notifications or uninstalling the app. The team reviews account ownership, deletion scope and related data, then removes or anonymises data according to its type and necessary exceptions. Files, cleanup processing and backups may require additional time. A request acknowledgement does not mean deletion is complete.

Specific records may be retained for security, reports, disputes or legal obligations, and copies saved by others outside the service cannot be recalled. Ask for the remaining categories, purpose and retention period or criteria. These exceptions are not a basis to dismiss your entire request without explanation.

You can edit available fields in account settings. Data copy requests are reviewed through Support; do not rely on an automated complete-data download being available. Information about others or service security secrets may be withheld. Responses, verification, extensions and exceptions are subject to applicable law; request a follow-up reference and an explanation for delays or refusals. You may object, seek review or complain to the competent authority where provided by law.